When IT team is asked to undergo ITIL certification program, there are always mixed reactions. While some people get overwhelmed with it and take it as an opportunity, some people do not find it much lucrative. Typically, youngsters in the team are quite enthusiastic about it because they feel that it is going to add great value to their resume. By completing ITIL online training and certification, they will have better and brighter prospects in the field of IT service management. On the other hand, experienced and senior people feel it an unnecessary burden. They feel that it is not going to make any significant difference in the job prospects at their level (which is normally senior level). However, regardless of the fact that it is good from the career point of view or not; it enhances the knowledge and understanding of IT functions, procedures, principles and service areas. Particularly those who are involved in IT service management get immensely benefited by it. When they offer IT Services to the internal or external customers, they can do it in an enhanced manner. Does it hike salaries? Well, this is one of the most frequently asked questions when management tries to impose ITIL certification in the organization. They ask whether it is going to bring monetary benefit or not? Certainly, there is no direct financial benefit of completing ITIL online training and certification. Rather, it puts additional cost burden to the organization. However, there are several indirect and intangible benefits for sure. When IT function increases service management quality reliability and cost-effectiveness; there are long-term benefits to the company. As operational costs come down, the organization has less pressure on the bottom lines. There is an upsurge in the top line because if enhancement in productivity. Since companies feel less pressure on the top and bottom lines, there is a revenue benefit. It can be distributed amongst the IT team members. ITIL gives a bigger picture and thorough understanding of IT framework and concepts. Amongst several courses, the foundation course is very common. There are further levels once you get proficiency in the basic one. To achieve success in the certification exam, you need ITIL online training and foundation certification programs. This course gives the flexibility of completing training as per their convenient timings. The course modules are available on the Internet. Employees are supposed to login to the system and learn the concepts.